Q: What is my "organization code"?
A: Your organization code is the same as your TMM12 URL prefix.
https://tmmsd1.totalmilk.com = TMMSD1
Note your organization code must be in CAPS
Q: What about my custom OLAP templates.
A: The OLAP reports in TMM14 are even more flexible that TMM12 version. Your TMM12 custom OLAPS are easily translated into TMM14. We would be happy to assist if needed.
Q: How will we be able to run TMM12 and TMM14 parallel?
A: You can run TMM12 as normal. We are running a continuous synchronization from your TMM12 database to your TMM14 database. Note this is one direction TMM12 >> TMM 14. For comparison you can simply re-process advances and finals in TMM14, and compare your results between both. (We have.)
Q: How do I "pull" tests from the labs.
A: This is now automatic. Once your labs uploads tests, they will be in TMM14.
Q: How do I "clone" the previous month.
A: You no longer need to do this. In TMM14 this is automatic.
Q: Will there be more training videos.
A: Yes, here https://totalmilk.zendesk.com/hc/en-us/articles/360042137391-Videos
Q: Will there be a TMM14 Webinar.
A: I will have one if the demand is there. If you have a preferred date or time, just drop a note to support with that information.
Q: Why does my report does not reflect the the latest data.
A: We report caching for frequently or recently opened reports so it might show the old report. For more information check this video https://youtu.be/c6-s4mS5sXE
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